Technology & Development
Software Development
TBOS, Customer Service Outsourcing
TBOS has an in-house team of experts who can develop custom built software depending on your requirements. We use a precise methodology which we
develop your software with.
A generic model is as follows:
The above model demonstrates a generic outlook towards our software development process. Depending on the clients requirements, and timescales, we
will tailor make the service, and ensure a quality standard is delivered.
Web Development
TBOS, Web Development/ Management
TBOS offers a host of web management services which include:
Software Development
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Website Development
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Outsourced hosting services
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Functional e-commerce portals
These services are tailored around the client's specific requirements, according to the project in hand
Contact Centre Applications
TBOS, Contact Centre Applications
TBOS can develop a range of contact centre applications tailored around the clients requirements. The range of
services can include the following:
Software Development
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IVR
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ACD
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VOIP PBX Design
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Virtual Contact Centres
These services are tailored around the client's specific requirements, according to the project in hand
Customer Relationship Management
At TBOS, we offer an extensive range of CRM solutions based upon a generic platform. Our in house experts have the experience to customize and deliver a tailor made solution following a detailed consultation process to establish the client’s specific brief.
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Continual Improvement
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Strategic Campaign Management
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Workflow Management
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Data Mining
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Analysis and reporting
